/* Nexora — AI Business Operating System (palette UoE conservée + accents Nexora) */
:root {
  --bleu: #1B2D5C;
  --bleu-light: #2A4078;
  --bleu-deep: #0B1733;          /* Nexora deep — sidebar premium */
  --electric: #5AA9FF;           /* Nexora électrique — accents */
  --rouge: #C8102E;
  --or: #D4AF37;
  --blanc: #FFFFFF;
  --gris-bg: #F5F6FA;
  --gris-border: #E1E4EB;
  --gris-text: #5A6072;
  --gris-dark: #2D3142;
  --vert: #2EA85B;
  --orange: #E89B17;
  --rouge-soft: #F4D9DD;
  --vert-soft: #D7F0DF;
  --jaune-soft: #FFF2CC;
  --bleu-soft: #CFE2F3;
  --shadow-sm: 0 1px 2px rgba(27, 45, 92, 0.08);
  --shadow-md: 0 4px 12px rgba(27, 45, 92, 0.12);
  --radius: 8px;
  --sidebar-w: 240px;
  --topbar-h: 56px;
  --font: 'Helvetica Neue', Helvetica, Arial, 'Segoe UI', sans-serif;
}

* { box-sizing: border-box; margin: 0; padding: 0; }

html, body {
  font-family: var(--font);
  font-size: 14px;
  color: var(--gris-dark);
  background: var(--gris-bg);
  height: 100%;
}

body { display: flex; }

/* ============== SIDEBAR (Nexora premium) ============== */
.sidebar {
  width: var(--sidebar-w);
  background: linear-gradient(180deg, var(--bleu-deep) 0%, var(--bleu) 100%);
  color: var(--blanc);
  height: 100vh;
  position: fixed;
  left: 0; top: 0;
  display: flex;
  flex-direction: column;
  z-index: 50;
}

.sidebar-brand {
  padding: 16px 20px;
  border-bottom: 1px solid rgba(255,255,255,0.1);
  display: flex;
  align-items: center;
  gap: 10px;
}
.sidebar-brand .logo {
  width: 32px; height: 32px; border-radius: 6px;
  background: var(--or); color: var(--bleu);
  display: flex; align-items: center; justify-content: center;
  font-weight: bold; font-size: 14px;
}
.sidebar-brand .logo-img {
  width: 44px; height: 44px;
  border-radius: 6px;
  background: white;
  padding: 3px;
  object-fit: contain;
  flex-shrink: 0;
  box-shadow: 0 2px 6px rgba(0,0,0,0.15);
}
.sidebar-brand .name {
  font-size: 17px; font-weight: 700; line-height: 1.1;
  letter-spacing: 2px;
  background: linear-gradient(90deg, var(--blanc) 0%, var(--electric) 100%);
  -webkit-background-clip: text;
  -webkit-text-fill-color: transparent;
  background-clip: text;
}
.sidebar-brand .sub { font-size: 10px; opacity: 0.6; letter-spacing: 0.4px; text-transform: uppercase; margin-top: 2px; }

.sidebar-nav {
  flex: 1; overflow-y: auto;
  padding: 12px 0;
}
.sidebar-nav a {
  display: flex; align-items: center; gap: 10px;
  padding: 10px 20px;
  color: rgba(255,255,255,0.85);
  text-decoration: none;
  font-size: 13px;
  border-left: 3px solid transparent;
  transition: background 0.15s;
}
.sidebar-nav a:hover { background: rgba(255,255,255,0.06); }
.sidebar-nav a.active {
  background: var(--bleu-light);
  color: var(--blanc);
  border-left-color: var(--or);
  font-weight: 500;
}
.sidebar-nav .icon { width: 18px; text-align: center; opacity: 0.9; }
.sidebar-nav .badge-nav {
  margin-left: auto;
  background: var(--rouge);
  color: var(--blanc);
  border-radius: 10px;
  padding: 1px 7px;
  font-size: 10px;
  font-weight: 700;
}
.sidebar-nav .nav-section {
  font-size: 10px;
  text-transform: uppercase;
  letter-spacing: 1.4px;
  color: rgba(90, 169, 255, 0.7);
  padding: 14px 20px 4px;
  font-weight: 600;
  border-top: 1px solid rgba(255, 255, 255, 0.05);
  margin-top: 6px;
}
.sidebar-nav .nav-section:first-child { border-top: none; margin-top: 0; }

.sidebar-footer {
  padding: 12px 20px;
  border-top: 1px solid rgba(255,255,255,0.1);
  display: flex; flex-direction: column; gap: 6px;
}
.sidebar-footer button, .sidebar-footer label {
  background: transparent; border: 1px solid rgba(255,255,255,0.25);
  color: var(--blanc);
  padding: 6px 10px; border-radius: 6px;
  font-size: 12px; cursor: pointer;
  text-align: left;
}
.sidebar-footer button:hover, .sidebar-footer label:hover {
  background: rgba(255,255,255,0.08);
}
.sidebar-footer .env-pill {
  font-size: 11px;
  padding: 2px 8px;
  border-radius: 10px;
  align-self: flex-start;
  font-weight: 600;
}
.env-pill.test { background: var(--orange); color: white; }
.env-pill.prod { background: var(--vert); color: white; }

/* ============== MAIN ============== */
.main {
  margin-left: var(--sidebar-w);
  flex: 1;
  min-height: 100vh;
  display: flex;
  flex-direction: column;
}

.topbar {
  height: var(--topbar-h);
  background: var(--blanc);
  border-bottom: 1px solid var(--gris-border);
  padding: 0 24px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  position: sticky;
  top: 0;
  z-index: 40;
}
.topbar h1 { font-size: 18px; color: var(--bleu); font-weight: 600; }
.topbar .topbar-actions { display: flex; gap: 8px; align-items: center; }
.topbar .clock {
  font-size: 12px; color: var(--gris-text);
  padding: 4px 10px; background: var(--gris-bg); border-radius: 6px;
}

.content {
  padding: 24px;
  flex: 1;
}

/* ============== CARDS / KPI ============== */
.kpi-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
  gap: 16px;
  margin-bottom: 24px;
}
.kpi {
  background: var(--blanc);
  border-radius: var(--radius);
  padding: 16px 20px;
  box-shadow: var(--shadow-sm);
  border-left: 4px solid var(--bleu);
}
.kpi.kpi-or { border-left-color: var(--or); }
.kpi.kpi-rouge { border-left-color: var(--rouge); }
.kpi.kpi-vert { border-left-color: var(--vert); }
.kpi-label { font-size: 11px; color: var(--gris-text); text-transform: uppercase; letter-spacing: 0.5px; }
.kpi-value { font-size: 28px; font-weight: 700; color: var(--bleu); margin-top: 4px; }
.kpi-sub { font-size: 11px; color: var(--gris-text); margin-top: 4px; }

.card {
  background: var(--blanc);
  border-radius: var(--radius);
  padding: 20px;
  box-shadow: var(--shadow-sm);
  margin-bottom: 16px;
}
.card-title {
  font-size: 14px;
  color: var(--bleu);
  font-weight: 600;
  margin-bottom: 12px;
  padding-bottom: 8px;
  border-bottom: 2px solid var(--or);
  display: flex;
  align-items: center;
  justify-content: space-between;
}
.card-title .actions { display: flex; gap: 8px; }

.grid-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.grid-3 { display: grid; grid-template-columns: repeat(3, 1fr); gap: 16px; }
@media (max-width: 1100px) {
  .grid-2, .grid-3 { grid-template-columns: 1fr; }
}

/* ============== TABLES ============== */
table.data {
  width: 100%;
  border-collapse: collapse;
  background: var(--blanc);
  border-radius: var(--radius);
  overflow: hidden;
}
table.data th {
  background: var(--bleu);
  color: var(--blanc);
  padding: 10px 12px;
  text-align: left;
  font-size: 11px;
  text-transform: uppercase;
  letter-spacing: 0.4px;
  font-weight: 600;
}
table.data td {
  padding: 10px 12px;
  border-bottom: 1px solid var(--gris-border);
  font-size: 13px;
  vertical-align: middle;
}
table.data tr:hover td { background: #FAFBFD; }
table.data tr:last-child td { border-bottom: none; }
table.data tbody tr.clickable { cursor: pointer; }

/* ============== BADGES / STATUS ============== */
.badge {
  display: inline-block;
  padding: 3px 9px;
  border-radius: 12px;
  font-size: 11px;
  font-weight: 600;
  white-space: nowrap;
}
.b-nouveau, .b-nouveau-bg { background: var(--bleu-soft); color: var(--bleu); }
.b-affecte, .b-affecte-bg, .b-contacte { background: var(--jaune-soft); color: #8B6F00; }
.b-appel_effectue, .b-qualifie { background: #E0E7FA; color: var(--bleu); }
.b-interesse, .b-tres_interesse { background: var(--vert-soft); color: var(--vert); }
.b-promesse, .b-promesse-bg { background: #FFE599; color: #8B6F00; }
.b-inscrit { background: var(--vert); color: white; }
.b-perdu, .b-refus, .b-faux_numero { background: var(--rouge-soft); color: var(--rouge); }
.b-injoignable { background: #EAD1DC; color: #6B2D44; }
.b-a_relancer, .b-a_rappeler, .b-whatsapp_envoye { background: #FFE0B2; color: #8B5500; }

.b-ready { background: var(--vert-soft); color: var(--vert); }
.b-pause { background: #E5E7EB; color: var(--gris-text); }
.b-on_call, .b-busy { background: #FFE599; color: #8B6F00; }
.b-wrap { background: #E0E7FA; color: var(--bleu); }

.b-cat-Imminent { background: var(--or); color: var(--bleu); }
.b-cat-Chaud { background: var(--vert-soft); color: var(--vert); }
.b-cat-Tiède { background: var(--jaune-soft); color: #8B6F00; }
.b-cat-Froid { background: var(--bleu-soft); color: var(--bleu); }

/* ============== BUTTONS / FORMS ============== */
.btn {
  display: inline-flex; align-items: center; gap: 6px;
  padding: 7px 14px;
  border-radius: 6px;
  border: 1px solid var(--gris-border);
  background: var(--blanc);
  color: var(--gris-dark);
  font-size: 13px;
  cursor: pointer;
  font-family: var(--font);
  transition: all 0.15s;
}
.btn:hover { border-color: var(--bleu); color: var(--bleu); }
.btn.primary { background: var(--bleu); color: var(--blanc); border-color: var(--bleu); }
.btn.primary:hover { background: var(--bleu-light); }
.btn.danger { background: var(--rouge); color: var(--blanc); border-color: var(--rouge); }
.btn.danger:hover { opacity: 0.9; }
.btn.gold { background: var(--or); color: var(--bleu); border-color: var(--or); font-weight: 600; }
.btn.gold:hover { opacity: 0.92; }
.btn.success { background: var(--vert); color: var(--blanc); border-color: var(--vert); }
.btn.sm { padding: 4px 9px; font-size: 11px; }
.btn:disabled { opacity: 0.45; cursor: not-allowed; }

input, select, textarea {
  font-family: var(--font);
  font-size: 13px;
  padding: 8px 10px;
  border: 1px solid var(--gris-border);
  border-radius: 6px;
  width: 100%;
  background: var(--blanc);
}
input:focus, select:focus, textarea:focus {
  outline: none;
  border-color: var(--bleu);
  box-shadow: 0 0 0 2px rgba(27,45,92,0.12);
}
textarea { resize: vertical; min-height: 80px; }
label.field { display: block; margin-bottom: 12px; }
label.field > span {
  display: block;
  font-size: 11px;
  color: var(--gris-text);
  margin-bottom: 4px;
  text-transform: uppercase;
  letter-spacing: 0.3px;
  font-weight: 600;
}
.form-row { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
.form-row-3 { display: grid; grid-template-columns: 1fr 1fr 1fr; gap: 12px; }

/* ============== MODALS ============== */
.modal-backdrop {
  position: fixed; inset: 0;
  background: rgba(27,45,92,0.5);
  display: flex; align-items: center; justify-content: center;
  z-index: 100;
  padding: 20px;
}
.modal {
  background: var(--blanc);
  border-radius: var(--radius);
  width: 100%;
  max-width: 720px;
  max-height: 90vh;
  display: flex;
  flex-direction: column;
  overflow: hidden;
  box-shadow: var(--shadow-md);
}
.modal-header {
  padding: 16px 20px;
  background: var(--bleu);
  color: var(--blanc);
  font-weight: 600;
  font-size: 15px;
  display: flex;
  justify-content: space-between;
  align-items: center;
}
.modal-header .close-btn {
  background: transparent; border: none; color: white;
  font-size: 20px; cursor: pointer; line-height: 1;
}
.modal-body { padding: 20px; overflow-y: auto; flex: 1; }
.modal-footer {
  padding: 12px 20px;
  border-top: 1px solid var(--gris-border);
  display: flex; justify-content: flex-end; gap: 8px;
}

.modal.large { max-width: 980px; }

/* ============== PIPELINE BOARD ============== */
.pipeline {
  display: grid;
  grid-template-columns: repeat(7, minmax(180px, 1fr));
  gap: 10px;
  overflow-x: auto;
  padding-bottom: 8px;
}
.pipe-col {
  background: var(--gris-bg);
  border-radius: var(--radius);
  padding: 10px;
  min-height: 200px;
  border-top: 3px solid var(--bleu);
}
.pipe-col h4 {
  font-size: 11px;
  text-transform: uppercase;
  color: var(--gris-text);
  margin-bottom: 8px;
  display: flex; justify-content: space-between;
}
.pipe-col h4 .count {
  background: var(--bleu); color: white;
  border-radius: 10px; padding: 1px 7px;
  font-size: 10px;
}
.pipe-card {
  background: var(--blanc);
  border-radius: 6px;
  padding: 8px 10px;
  margin-bottom: 6px;
  font-size: 12px;
  cursor: pointer;
  border-left: 3px solid var(--bleu);
  box-shadow: var(--shadow-sm);
}
.pipe-card:hover { transform: translateX(2px); }
.pipe-card .name { font-weight: 600; color: var(--bleu); }
.pipe-card .meta { font-size: 10px; color: var(--gris-text); margin-top: 2px; }

/* ============== CALL CENTER ============== */
.cc-grid {
  display: grid;
  grid-template-columns: 280px 1fr 280px;
  gap: 16px;
  height: calc(100vh - var(--topbar-h) - 48px);
}
@media (max-width: 1280px) { .cc-grid { grid-template-columns: 1fr; height: auto; } }

.cc-panel {
  background: var(--blanc);
  border-radius: var(--radius);
  padding: 16px;
  box-shadow: var(--shadow-sm);
  overflow-y: auto;
}
.cc-panel h3 {
  font-size: 13px; color: var(--bleu); margin-bottom: 12px;
  border-bottom: 2px solid var(--or); padding-bottom: 6px;
}

.agent-row {
  display: flex; align-items: center; gap: 10px;
  padding: 8px 6px;
  border-radius: 6px;
  font-size: 12px;
}
.agent-row:hover { background: var(--gris-bg); }
.agent-row .name { font-weight: 600; }
.agent-row .ext { color: var(--gris-text); font-size: 11px; }
.agent-row .status-dot {
  width: 10px; height: 10px; border-radius: 50%;
}
.dot-ready { background: var(--vert); }
.dot-pause { background: #C0C5D0; }
.dot-on_call { background: var(--orange); animation: pulse 1.5s infinite; }
@keyframes pulse {
  0%, 100% { opacity: 1; }
  50% { opacity: 0.4; }
}
.agent-row .actions { margin-left: auto; display: flex; gap: 4px; }

.queue-item {
  background: var(--gris-bg);
  border-radius: 6px;
  padding: 10px 12px;
  margin-bottom: 6px;
  border-left: 3px solid var(--bleu);
  font-size: 12px;
}
.queue-item.urgent { border-left-color: var(--rouge); }
.queue-item .qi-meta { color: var(--gris-text); font-size: 11px; }

.cc-callbar {
  background: var(--bleu);
  color: white;
  padding: 12px 16px;
  border-radius: var(--radius);
  margin-bottom: 16px;
  display: flex; justify-content: space-between; align-items: center;
}
.cc-callbar .timer { font-size: 22px; font-weight: 700; font-family: 'Courier New', monospace; }

.script-box {
  background: var(--gris-bg);
  border-left: 4px solid var(--or);
  border-radius: 6px;
  padding: 14px 18px;
  font-size: 13px;
  line-height: 1.7;
  white-space: pre-wrap;
  max-height: 280px;
  overflow-y: auto;
}
.script-tabs {
  display: flex; gap: 6px; margin-bottom: 8px;
}
.script-tabs .tab {
  padding: 5px 12px;
  background: var(--gris-bg);
  border-radius: 6px;
  font-size: 11px; font-weight: 600;
  cursor: pointer; color: var(--gris-text);
}
.script-tabs .tab.active { background: var(--bleu); color: white; }

/* ============== ALERTS ============== */
.alert {
  background: var(--rouge-soft);
  border-left: 4px solid var(--rouge);
  padding: 10px 14px;
  border-radius: 6px;
  margin-bottom: 8px;
  font-size: 13px;
  display: flex; justify-content: space-between; align-items: center;
}
.alert.info { background: var(--bleu-soft); border-left-color: var(--bleu); }
.alert.warn { background: var(--jaune-soft); border-left-color: var(--orange); }
.alert.success { background: var(--vert-soft); border-left-color: var(--vert); }

/* ============== TABS ============== */
.tabs {
  display: flex; gap: 0;
  border-bottom: 2px solid var(--gris-border);
  margin-bottom: 16px;
}
.tabs .tab-btn {
  padding: 8px 16px;
  background: transparent;
  border: none;
  cursor: pointer;
  font-family: var(--font);
  font-size: 13px;
  color: var(--gris-text);
  border-bottom: 2px solid transparent;
  margin-bottom: -2px;
}
.tabs .tab-btn:hover { color: var(--bleu); }
.tabs .tab-btn.active {
  color: var(--bleu);
  border-bottom-color: var(--or);
  font-weight: 600;
}

/* ============== UTILS ============== */
.row { display: flex; align-items: center; gap: 8px; }
.row.between { justify-content: space-between; }
.row.end { justify-content: flex-end; }
.right { text-align: right; }
.muted { color: var(--gris-text); font-size: 11px; }
.bold { font-weight: 600; }
.mb-8 { margin-bottom: 8px; } .mb-16 { margin-bottom: 16px; } .mb-24 { margin-bottom: 24px; }
.mt-8 { margin-top: 8px; } .mt-16 { margin-top: 16px; }
.hide { display: none !important; }
.text-vert { color: var(--vert); }
.text-rouge { color: var(--rouge); }
.text-or { color: var(--or); }
.text-bleu { color: var(--bleu); }
.empty {
  text-align: center; padding: 40px;
  color: var(--gris-text);
  font-size: 13px;
}
.empty .icon { font-size: 36px; margin-bottom: 8px; opacity: 0.4; }

#toast-container {
  position: fixed; bottom: 20px; right: 20px;
  z-index: 200;
  display: flex; flex-direction: column; gap: 8px;
}
.toast {
  background: var(--bleu);
  color: white;
  padding: 10px 16px;
  border-radius: 6px;
  font-size: 13px;
  box-shadow: var(--shadow-md);
  animation: slideIn 0.2s;
  max-width: 320px;
}
.toast.success { background: var(--vert); }
.toast.error { background: var(--rouge); }
.toast.warn { background: var(--orange); }
@keyframes slideIn {
  from { transform: translateX(100%); opacity: 0; }
  to { transform: translateX(0); opacity: 1; }
}

/* ============== WALLBOARD (TV display) ============== */
.wallboard {
  background: linear-gradient(135deg, #0E1A3D, #1B2D5C);
  color: var(--blanc);
  padding: 20px;
  border-radius: var(--radius);
  margin: -10px;
}
.wb-row {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
  gap: 14px;
  margin-bottom: 16px;
}
.wb-row:last-child { margin-bottom: 0; }
.wb-card {
  background: rgba(255,255,255,0.07);
  padding: 18px;
  border-radius: var(--radius);
  border-left: 4px solid var(--or);
  text-align: center;
}
.wb-card.wb-vert { border-left-color: var(--vert); }
.wb-card.wb-rouge { border-left-color: var(--rouge); }
.wb-card.wb-or { border-left-color: var(--or); }
.wb-card.wb-wide { grid-column: 1 / -1; text-align: left; }
.wb-l {
  font-size: 11px;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  opacity: 0.7;
  margin-bottom: 6px;
}
.wb-v { font-size: 48px; font-weight: 800; color: var(--or); line-height: 1; }
.wb-v-mid { font-size: 28px; font-weight: 700; color: var(--blanc); line-height: 1; }
.wallboard table.data {
  background: transparent;
  color: var(--blanc);
}
.wallboard table.data th { background: rgba(255,255,255,0.1); }
.wallboard table.data td { color: var(--blanc); border-bottom-color: rgba(255,255,255,0.08); }
.wallboard table.data tr:hover td { background: rgba(255,255,255,0.05); }

/* status dot extra */
.dot-off, .dot-offline { background: #4A5263; }
.dot-ringing { background: #4A90E2; animation: pulse 0.8s infinite; }

/* ============== SCROLLBAR ============== */
::-webkit-scrollbar { width: 8px; height: 8px; }
::-webkit-scrollbar-track { background: transparent; }
::-webkit-scrollbar-thumb { background: var(--gris-border); border-radius: 4px; }
::-webkit-scrollbar-thumb:hover { background: var(--gris-text); }

/* ============== TIER 2 — CALL ASSISTANT SPLIT LAYOUT ============== */
.cc-split {
  display: grid;
  grid-template-columns: 1.1fr 1fr;
  gap: 14px;
  margin-bottom: 14px;
}
@media (max-width: 900px) { .cc-split { grid-template-columns: 1fr; } }

.cc-split-left, .cc-split-right {
  display: flex;
  flex-direction: column;
  min-height: 280px;
}

/* ============== TIER 2 — TRANSCRIPT STREAM ============== */
.transcript-header {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 8px 12px;
  background: var(--bleu);
  color: white;
  border-radius: 6px 6px 0 0;
  font-size: 12px;
}
.rec-dot {
  width: 9px; height: 9px;
  border-radius: 50%;
  background: var(--rouge);
  animation: pulse 1.2s infinite;
}
.transcript-stream {
  flex: 1;
  background: var(--gris-bg);
  border: 1px solid var(--gris-border);
  border-top: none;
  border-radius: 0 0 6px 6px;
  padding: 12px;
  overflow-y: auto;
  max-height: 320px;
  min-height: 240px;
}
.transcript-line {
  display: flex;
  margin-bottom: 8px;
  animation: fadeIn 0.3s ease-out;
}
.transcript-line.client { justify-content: flex-end; }
.transcript-line.agent { justify-content: flex-start; }
.transcript-line .bubble {
  max-width: 80%;
  padding: 7px 11px;
  border-radius: 10px;
  font-size: 12px;
  box-shadow: 0 1px 2px rgba(0,0,0,0.05);
}
.transcript-line.agent .bubble {
  background: var(--bleu);
  color: white;
  border-bottom-left-radius: 2px;
}
.transcript-line.client .bubble {
  background: white;
  color: var(--gris-dark);
  border: 1px solid var(--gris-border);
  border-bottom-right-radius: 2px;
}
.transcript-line .role {
  font-size: 9px;
  font-weight: 700;
  text-transform: uppercase;
  opacity: 0.85;
  margin-bottom: 2px;
  display: flex; gap: 6px;
}
.transcript-line .role .ts {
  opacity: 0.7;
  font-weight: 500;
  font-family: 'Courier New', monospace;
}
.transcript-line .text { line-height: 1.45; }

.transcript-hints { margin-top: 6px; }
.transcript-replay {
  max-height: 60vh;
  overflow-y: auto;
  background: var(--gris-bg);
  padding: 14px;
  border-radius: 6px;
}

@keyframes fadeIn {
  from { opacity: 0; transform: translateY(4px); }
  to { opacity: 1; transform: translateY(0); }
}

/* ============== TIER 2 — POST-CALL SUMMARY ============== */
.post-call-grid {
  display: grid;
  grid-template-columns: 200px 1fr;
  gap: 24px;
  align-items: start;
}
@media (max-width: 700px) { .post-call-grid { grid-template-columns: 1fr; } }

.post-call-score {
  display: flex;
  flex-direction: column;
  align-items: center;
  padding: 16px;
  background: var(--gris-bg);
  border-radius: var(--radius);
}
.score-circle {
  width: 130px;
  height: 130px;
  border-radius: 50%;
  background: conic-gradient(var(--c) calc(var(--p, 80) * 1%), var(--gris-border) 0);
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  margin-bottom: 10px;
  position: relative;
}
.score-circle::before {
  content: '';
  position: absolute;
  width: 105px; height: 105px;
  border-radius: 50%;
  background: white;
}
.score-circle .score-num {
  font-size: 38px;
  font-weight: 800;
  color: var(--bleu);
  position: relative;
  z-index: 1;
  line-height: 1;
}
.score-circle .score-label-sm {
  font-size: 11px;
  color: var(--gris-text);
  position: relative;
  z-index: 1;
  margin-top: 2px;
}
.score-label {
  font-size: 14px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.5px;
}
.post-call-content { display: flex; flex-direction: column; gap: 14px; }
.post-call-section h4 {
  font-size: 12px;
  color: var(--bleu);
  margin-bottom: 6px;
  text-transform: uppercase;
  letter-spacing: 0.5px;
}
.ai-box {
  background: var(--bleu-soft);
  border-left: 3px solid var(--bleu);
  padding: 10px 12px;
  border-radius: 6px;
  font-size: 13px;
  line-height: 1.5;
  color: var(--gris-dark);
}

/* Tasks détectées */
.task-list-detected {
  display: flex;
  flex-direction: column;
  gap: 6px;
}
.task-item {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  padding: 8px 10px;
  background: var(--gris-bg);
  border-radius: 6px;
  cursor: pointer;
  font-size: 12px;
  border-left: 3px solid var(--gris-border);
  line-height: 1.4;
}
.task-item input[type="checkbox"] {
  cursor: pointer; flex: 0 0 auto;
  width: 16px; height: 16px;
  margin: 2px 0 0 0;
  padding: 0;
  border: none;
  background: transparent;
}
.task-item.priority-urgent { border-left-color: var(--rouge); background: var(--rouge-soft); }
.task-item.priority-high { border-left-color: var(--orange); background: var(--jaune-soft); }
.task-item.priority-medium { border-left-color: var(--or); }
.task-prio-tag { font-size: 11px; flex: 0 0 auto; }
.task-label { flex: 1 1 0; min-width: 0; overflow-wrap: break-word; word-break: normal; }

/* Coaching feedback */
.feedback-list { display: flex; flex-direction: column; gap: 6px; }
.feedback-item {
  padding: 8px 12px;
  border-radius: 6px;
  font-size: 12px;
  line-height: 1.4;
  border-left: 3px solid;
}
.feedback-item.good { background: var(--vert-soft); border-left-color: var(--vert); }
.feedback-item.warn { background: var(--jaune-soft); border-left-color: var(--orange); }
.feedback-item.bad  { background: var(--rouge-soft); border-left-color: var(--rouge); }
.feedback-item.info { background: var(--bleu-soft); border-left-color: var(--bleu); }

/* ============== MODULE 18 — TEMPLATES & COMMS ============== */
.tpl-card {
  background: var(--blanc);
  border: 1px solid var(--gris-border);
  border-left: 4px solid var(--bleu);
  border-radius: 6px;
  padding: 12px;
  cursor: pointer;
  transition: transform 0.15s, box-shadow 0.15s;
}
.tpl-card:hover {
  transform: translateY(-2px);
  box-shadow: var(--shadow-md);
  border-left-color: var(--or);
}
.tpl-preview {
  background: var(--gris-bg);
  padding: 8px 10px;
  border-radius: 4px;
  font-size: 11px;
  margin-top: 8px;
  white-space: pre-wrap;
  line-height: 1.4;
  max-height: 90px;
  overflow: hidden;
  color: var(--gris-text);
}

.msg-mini {
  background: var(--gris-bg);
  border-left: 3px solid var(--bleu);
  padding: 8px 10px;
  border-radius: 6px;
  margin-bottom: 6px;
  cursor: pointer;
  transition: background 0.12s;
}
.msg-mini:hover { background: var(--bleu-soft); }

/* Toggle switch (automations on/off) */
.switch {
  position: relative;
  display: inline-block;
  width: 38px;
  height: 20px;
}
.switch input { opacity: 0; width: 0; height: 0; padding: 0; margin: 0; border: none; }
.switch .slider {
  position: absolute;
  cursor: pointer;
  top: 0; left: 0; right: 0; bottom: 0;
  background-color: #ccc;
  border-radius: 20px;
  transition: .2s;
}
.switch .slider::before {
  position: absolute;
  content: "";
  height: 14px; width: 14px;
  left: 3px; bottom: 3px;
  background-color: white;
  border-radius: 50%;
  transition: .2s;
}
.switch input:checked + .slider { background-color: var(--vert); }
.switch input:checked + .slider::before { transform: translateX(18px); }

/* ============== MODULE 18 — SATISFACTION ============== */
.text-vert { color: var(--vert); }
.text-rouge { color: var(--rouge); }
.text-bleu { color: var(--bleu); }

.nps-bar {
  display: flex;
  height: 36px;
  border-radius: 6px;
  overflow: hidden;
  margin-top: 8px;
  background: var(--gris-bg);
}
.nps-seg {
  display: flex;
  align-items: center;
  justify-content: center;
  color: white;
  font-weight: 700;
  font-size: 13px;
  transition: width 0.3s;
}
.nps-seg.vert { background: var(--vert); }
.nps-seg.or { background: var(--or); color: var(--gris-dark); }
.nps-seg.rouge { background: var(--rouge); }

.rating-row { margin-bottom: 10px; }
.rating-bar {
  height: 8px;
  background: var(--gris-bg);
  border-radius: 4px;
  overflow: hidden;
  margin-top: 4px;
}
.rating-bar-fill {
  height: 100%;
  border-radius: 4px;
  transition: width 0.4s;
}

.comment-card {
  background: var(--gris-bg);
  border-left: 3px solid var(--bleu);
  padding: 10px 12px;
  border-radius: 6px;
  margin-bottom: 8px;
}
.comment-card.insatisfait {
  background: var(--rouge-soft);
  border-left-color: var(--rouge);
}

/* NPS grid 0-10 buttons */
.nps-grid {
  display: grid;
  grid-template-columns: repeat(11, 1fr);
  gap: 4px;
  margin: 8px 0 4px;
}
.nps-btn {
  border: 1px solid var(--gris-border);
  background: white;
  border-radius: 4px;
  padding: 8px 0;
  font-weight: 700;
  font-size: 13px;
  cursor: pointer;
  transition: all 0.15s;
}
.nps-btn.red { border-color: rgba(200, 16, 46, 0.4); color: var(--rouge); }
.nps-btn.orange { border-color: rgba(232, 155, 23, 0.4); color: var(--orange); }
.nps-btn.green { border-color: rgba(46, 168, 91, 0.4); color: var(--vert); }
.nps-btn:hover { transform: translateY(-1px); box-shadow: var(--shadow-sm); }
.nps-btn.selected { background: var(--bleu); color: white; border-color: var(--bleu); }
.nps-btn.red.selected { background: var(--rouge); color: white; border-color: var(--rouge); }
.nps-btn.orange.selected { background: var(--orange); color: white; border-color: var(--orange); }
.nps-btn.green.selected { background: var(--vert); color: white; border-color: var(--vert); }
@media (max-width: 600px) {
  .nps-grid { grid-template-columns: repeat(6, 1fr); }
}

/* Stars rating */
.stars { display: inline-flex; gap: 4px; font-size: 28px; cursor: pointer; user-select: none; }
.star { color: var(--gris-border); transition: color 0.12s, transform 0.12s; cursor: pointer; }
.star:hover { transform: scale(1.15); }
.star.active { color: var(--or); }

/* Custom badge for new statuses */
.b-cat-Imminent { background: var(--vert-soft); color: var(--vert); }
.b-cat-Chaud { background: var(--jaune-soft); color: var(--orange); }
.b-cat-Froid { background: var(--rouge-soft); color: var(--rouge); }

/* ============== MODULE 18 — LOYALTY ============== */
.loyalty-item {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 8px 10px;
  background: var(--gris-bg);
  border-radius: 6px;
  margin-bottom: 6px;
  cursor: pointer;
  transition: background 0.12s, transform 0.12s;
}
.loyalty-item:hover { background: var(--bleu-soft); transform: translateX(2px); }

/* KPI couleurs additionnelles */
.kpi.kpi-bleu { border-left: 4px solid var(--bleu); }
.kpi.kpi-or { border-left: 4px solid var(--or); }
.kpi.kpi-vert { border-left: 4px solid var(--vert); }
.kpi.kpi-rouge { border-left: 4px solid var(--rouge); }

/* ============== L5 — TIMELINE 360° ============== */
.timeline-360 {
  position: relative;
  padding-left: 24px;
  margin-top: 8px;
}
.timeline-360::before {
  content: '';
  position: absolute;
  left: 16px;
  top: 6px;
  bottom: 6px;
  width: 2px;
  background: var(--gris-border);
}
.timeline-event {
  position: relative;
  margin-bottom: 12px;
  padding: 10px 12px;
  background: var(--gris-bg);
  border-radius: 6px;
  border-left: 3px solid var(--bleu);
  transition: transform 0.12s, box-shadow 0.12s;
}
.timeline-event[data-tl-ref] { cursor: pointer; }
.timeline-event[data-tl-ref]:hover { transform: translateX(2px); box-shadow: var(--shadow-sm); }
.timeline-event .tl-icon {
  position: absolute;
  left: -28px;
  top: 8px;
  width: 22px;
  height: 22px;
  border-radius: 50%;
  background: white;
  border: 2px solid var(--bleu);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 12px;
  z-index: 1;
}
.timeline-event.type-call { border-left-color: var(--bleu); }
.timeline-event.type-call .tl-icon { border-color: var(--bleu); }
.timeline-event.type-message { border-left-color: var(--or); }
.timeline-event.type-message .tl-icon { border-color: var(--or); }
.timeline-event.type-survey { border-left-color: var(--vert); }
.timeline-event.type-survey .tl-icon { border-color: var(--vert); }
.timeline-event.type-enrollment { border-left-color: var(--vert); background: var(--vert-soft); }
.timeline-event.type-enrollment .tl-icon { border-color: var(--vert); }
.timeline-event.type-refund { border-left-color: var(--rouge); background: var(--rouge-soft); }
.timeline-event.type-refund .tl-icon { border-color: var(--rouge); }
.timeline-event.type-payment { border-left-color: var(--vert); background: var(--vert-soft); }
.timeline-event.type-payment .tl-icon { border-color: var(--vert); }
.timeline-event.type-lead_created { border-left-color: var(--gris-text); }
.timeline-event.type-lead_created .tl-icon { border-color: var(--gris-text); }
.timeline-event.type-assigned { border-left-color: var(--orange); }
.timeline-event.type-assigned .tl-icon { border-color: var(--orange); }
.tl-content { padding-left: 0; }

/* ============== K9 — RECOMMANDATIONS IA ============== */
.reco-card {
  background: var(--gris-bg);
  padding: 10px 12px;
  border-radius: 6px;
  margin-bottom: 8px;
  border-left: 3px solid var(--gris-border);
}
.reco-card.priority-urgent { border-left-color: var(--rouge); background: var(--rouge-soft); }
.reco-card.priority-high { border-left-color: var(--orange); background: var(--jaune-soft); }
.reco-card.priority-medium { border-left-color: var(--or); }
.reco-card.priority-low { border-left-color: var(--vert); background: var(--vert-soft); }

/* ============== L10 — ATTENDANCE MATRIX ============== */
.att-checkbox-wrap {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  position: relative;
  width: 24px;
  height: 24px;
}
.att-checkbox-wrap input[type="checkbox"] {
  position: absolute;
  opacity: 0;
  width: 24px;
  height: 24px;
  margin: 0;
  padding: 0;
  border: none;
  cursor: pointer;
}
.att-check {
  display: inline-block;
  width: 22px;
  height: 22px;
  border-radius: 4px;
  background: var(--vert);
  color: white;
  font-weight: 700;
  line-height: 22px;
  text-align: center;
  font-size: 14px;
}
.att-uncheck {
  display: inline-block;
  width: 22px;
  height: 22px;
  border-radius: 4px;
  border: 1px solid var(--gris-border);
  color: var(--gris-text);
  line-height: 20px;
  text-align: center;
  font-size: 14px;
}

/* ============== L7 — CENTRE IA ============== */
.ai-agent-card {
  cursor: pointer;
  transition: transform 0.15s, box-shadow 0.15s;
}
.ai-agent-card:hover {
  transform: translateY(-2px);
  box-shadow: var(--shadow-md);
}
.ai-agent-card.stub {
  opacity: 0.7;
  cursor: default;
  background: var(--gris-bg);
}
.ai-agent-card.stub:hover { transform: none; box-shadow: var(--shadow-sm); }

.ai-status-dot {
  width: 10px;
  height: 10px;
  border-radius: 50%;
  display: inline-block;
  animation: pulse 1.6s infinite;
}

.ai-alert-mini {
  font-size: 11px;
  padding: 6px 8px;
  border-radius: 4px;
  margin-bottom: 4px;
  border-left: 3px solid var(--gris-border);
  background: var(--gris-bg);
  line-height: 1.4;
}
.ai-alert-mini.urgent { background: var(--rouge-soft); border-left-color: var(--rouge); color: var(--gris-dark); }
.ai-alert-mini.warn { background: var(--jaune-soft); border-left-color: var(--orange); }
.ai-alert-mini.info { background: var(--bleu-soft); border-left-color: var(--bleu); }

.ai-logs-table {
  background: var(--gris-bg);
  border-radius: 6px;
  padding: 4px;
  max-height: 400px;
  overflow-y: auto;
  font-family: 'Courier New', monospace;
  font-size: 11px;
}
.ai-log-row {
  display: grid;
  grid-template-columns: 100px 160px 60px 1fr;
  gap: 8px;
  padding: 4px 6px;
  border-radius: 4px;
  align-items: center;
}
.ai-log-row:hover { background: white; }
.ai-log-row.level-urgent { background: rgba(200, 16, 46, 0.06); }
.ai-log-row.level-warn { background: rgba(232, 155, 23, 0.06); }
.ai-log-ts { color: var(--gris-text); }
.ai-log-agent { color: var(--bleu); font-weight: 600; }
.ai-log-level {
  font-weight: 700;
  font-size: 10px;
  padding: 1px 6px;
  border-radius: 3px;
  text-align: center;
}
.ai-log-level.urgent { background: var(--rouge); color: white; }
.ai-log-level.warn { background: var(--orange); color: white; }
.ai-log-level.info { background: var(--bleu-soft); color: var(--bleu); }
.ai-log-msg { color: var(--gris-dark); }
@media (max-width: 800px) {
  .ai-log-row { grid-template-columns: 1fr; gap: 2px; }
}

/* ============== MODULE 19 — RANKINGS ============== */
.ranking-row {
  background: var(--gris-bg);
  padding: 10px 12px;
  border-radius: 6px;
  margin-bottom: 8px;
  cursor: pointer;
  transition: transform 0.15s, box-shadow 0.15s;
  border-left: 3px solid var(--gris-border);
}
.ranking-row:hover {
  transform: translateX(3px);
  box-shadow: var(--shadow-sm);
  border-left-color: var(--or);
}

/* ============== K5 — PAYMENT BADGES (orthogonal au statut) ============== */
.pay-badge {
  display: inline-block;
  font-size: 10px;
  font-weight: 600;
  padding: 2px 7px;
  border-radius: 10px;
  letter-spacing: 0.2px;
  white-space: nowrap;
  border: 1px solid transparent;
}
.pay-badge.pay-aucun    { background: #F3F4F6; color: #6B7280; border-color: #E5E7EB; }
.pay-badge.pay-acompte  { background: #FFF7E0; color: #8A6D1F; border-color: #F0D89A; }
.pay-badge.pay-total    { background: var(--vert-soft); color: #1F6B3A; border-color: #A8DCB8; }
.pay-badge.pay-rembourse{ background: var(--rouge-soft); color: #8B1525; border-color: #E5A6AE; }

.pipe-card-pay {
  margin-top: 6px;
  display: flex;
  justify-content: flex-end;
}

.pipe-col-kpi {
  display: flex;
  gap: 6px;
  flex-wrap: wrap;
  margin: -4px 0 8px;
  padding: 4px 6px;
  background: rgba(27, 45, 92, 0.04);
  border-radius: 4px;
  font-size: 10px;
}
.pay-kpi {
  font-weight: 600;
  color: var(--bleu);
}
.pay-kpi.pay-aucun    { color: #6B7280; }
.pay-kpi.pay-acompte  { color: #8A6D1F; }
.pay-kpi.pay-total    { color: #1F6B3A; }
.pay-kpi.pay-rembourse{ color: #8B1525; }

/* ============== V11 — FICHE PANEL (drawer latéral fiche formation pendant appel) ============== */
#fiche-panel {
  position: fixed;
  top: 0; right: 0; bottom: 0;
  width: 460px;
  max-width: 92vw;
  background: white;
  border-left: 3px solid var(--or);
  box-shadow: -8px 0 24px rgba(27, 45, 92, 0.18);
  z-index: 9999;  /* au-dessus du modal-backdrop */
  overflow-y: auto;
  display: flex;
  flex-direction: column;
  font-size: 13px;
  animation: fp-slide-in 0.18s ease-out;
}
@keyframes fp-slide-in {
  from { transform: translateX(100%); }
  to   { transform: translateX(0); }
}
.fp-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  background: var(--bleu);
  color: white;
  padding: 12px 14px;
  position: sticky;
  top: 0;
  z-index: 2;
}
.fp-title { font-weight: 700; font-size: 14px; }
.fp-close {
  background: transparent;
  border: 0;
  color: white;
  font-size: 22px;
  cursor: pointer;
  padding: 0 6px;
}
.fp-close:hover { color: var(--or); }
.fp-search-bar {
  display: flex;
  gap: 8px;
  padding: 10px 14px;
  border-bottom: 1px solid var(--gris-border);
  background: var(--gris-bg);
}
.fp-search-bar input,
.fp-search-bar select {
  font-size: 12px;
  padding: 6px 10px;
  border: 1px solid var(--gris-border);
  border-radius: 4px;
}
.fp-search-bar input { flex: 1; }
.fp-section { padding: 10px 14px; border-bottom: 1px solid var(--gris-border); }
.fp-section-title {
  font-size: 11px;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  color: var(--gris-text);
  font-weight: 700;
  margin-bottom: 6px;
}
.fp-item {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 8px;
  padding: 6px 8px;
  margin-bottom: 4px;
  background: var(--gris-bg);
  border-radius: 4px;
  cursor: pointer;
  transition: transform 0.1s, background 0.1s;
}
.fp-item:hover {
  transform: translateX(2px);
  background: var(--bleu-soft);
}
.fp-item-name { font-weight: 600; color: var(--bleu); }
.fp-item .muted { font-size: 11px; }
.fp-detail { padding: 14px; }
.fp-detail-header {
  display: flex;
  justify-content: space-between;
  margin-bottom: 8px;
}
.fp-back, .fp-fav {
  background: transparent;
  border: 1px solid var(--gris-border);
  border-radius: 4px;
  font-size: 12px;
  padding: 4px 10px;
  cursor: pointer;
  color: var(--bleu);
}
.fp-fav.on { background: var(--or); border-color: var(--or); color: var(--bleu); font-weight: 700; }
.fp-back:hover, .fp-fav:hover { background: var(--gris-bg); }
.fp-course-name { font-size: 16px; color: var(--bleu); margin: 6px 0 8px; }
.fp-course-meta { display: flex; gap: 8px; flex-wrap: wrap; font-size: 11px; margin-bottom: 12px; }
.fp-resume {
  background: #FFF7E0;
  border-left: 3px solid var(--or);
  padding: 10px 12px;
  margin-bottom: 12px;
  border-radius: 4px;
  line-height: 1.45;
}
.fp-tabs {
  display: flex;
  gap: 4px;
  border-bottom: 2px solid var(--gris-border);
  margin-bottom: 10px;
}
.fp-tab {
  background: transparent;
  border: 0;
  padding: 6px 10px;
  font-size: 12px;
  cursor: pointer;
  color: var(--gris-text);
  border-bottom: 2px solid transparent;
  margin-bottom: -2px;
}
.fp-tab.active {
  color: var(--bleu);
  border-bottom-color: var(--or);
  font-weight: 600;
}
.fp-tab-body { padding: 4px 0; }
.fp-block { margin-bottom: 12px; }
.fp-block-title {
  font-size: 11px;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  color: var(--gris-text);
  font-weight: 700;
  margin-bottom: 4px;
}
.fp-block ul { padding-left: 18px; margin: 4px 0; }
.fp-block li { margin-bottom: 2px; }
.fp-script-tabs {
  display: flex;
  gap: 4px;
  margin-bottom: 8px;
}
.fp-script-variant {
  background: var(--gris-bg);
  border: 1px solid var(--gris-border);
  border-radius: 4px;
  padding: 4px 10px;
  font-size: 11px;
  cursor: pointer;
  color: var(--gris-text);
}
.fp-script-variant.active {
  background: var(--or);
  border-color: var(--or);
  color: var(--bleu);
  font-weight: 700;
}
.fp-script-text {
  background: var(--bleu-soft);
  border-left: 3px solid var(--bleu);
  padding: 10px 12px;
  border-radius: 4px;
  white-space: pre-wrap;
  line-height: 1.5;
}
.fp-objection {
  background: var(--gris-bg);
  border-radius: 4px;
  padding: 10px 12px;
  margin-bottom: 8px;
}
.fp-obj-q { font-weight: 700; color: var(--rouge); margin-bottom: 4px; font-size: 12px; }
.fp-obj-a { color: var(--gris-dark); line-height: 1.45; }
.fp-internal {
  background: #FFF;
  border: 1px dashed var(--gris-border);
  padding: 10px;
  white-space: pre-wrap;
  line-height: 1.5;
}
.muted.small { font-size: 11px; }
@media (max-width: 800px) {
  #fiche-panel { width: 100%; }
}

/* ============== V12 — MARKETING DASHBOARD ============== */
.mk-comp {
  background: var(--gris-bg);
  padding: 12px 14px;
  border-radius: 6px;
  margin-bottom: 10px;
  border-left: 3px solid var(--bleu);
}
.mk-comp-title { font-weight: 700; color: var(--bleu); margin-bottom: 6px; font-size: 13px; }
.mk-comp-row { display: grid; grid-template-columns: 1fr auto 1fr; gap: 12px; align-items: center; }
.mk-comp-side { padding: 8px 10px; background: white; border-radius: 4px; }
.mk-comp-name { font-weight: 600; font-size: 12px; color: var(--bleu); margin-bottom: 4px; }
.mk-comp-stats { font-size: 12px; color: var(--gris-dark); }
.mk-comp-vs { font-weight: 700; color: var(--or); font-size: 14px; }
.mk-comp-winner {
  margin-top: 6px;
  font-size: 11px;
  font-style: italic;
  color: var(--vert);
  text-align: right;
}
@media (max-width: 700px) {
  .mk-comp-row { grid-template-columns: 1fr; }
  .mk-comp-vs { text-align: center; }
}

/* ============== V12 — IA HINT IN CALL ============== */
.ia-hint-empty {
  background: var(--gris-bg);
  padding: 8px 10px;
  border-radius: 4px;
  font-size: 12px;
  color: var(--gris-text);
  font-style: italic;
}
.ia-hint-objection {
  background: #FFF7E0;
  border-left: 3px solid var(--or);
  padding: 10px 12px;
  border-radius: 4px;
  font-size: 12px;
}
.ia-hint-q { font-weight: 700; color: var(--rouge); margin-bottom: 4px; }
.ia-hint-a { line-height: 1.4; color: var(--gris-dark); margin-bottom: 4px; }

/* ============== V13 — RBAC pill + login profiles + ExportPro grid ============== */
.rbac-pill {
  background: rgba(212, 175, 55, 0.15);
  color: var(--or);
  font-size: 11px;
  padding: 4px 10px;
  border-radius: 12px;
  border: 1px solid rgba(212, 175, 55, 0.3);
  user-select: none;
  margin-right: 8px;
}
.rbac-pill:hover { background: rgba(212, 175, 55, 0.25); }
.rbac-profiles {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(220px, 1fr));
  gap: 10px;
  margin-top: 12px;
}
.rbac-profile {
  background: var(--gris-bg);
  border: 2px solid var(--gris-border);
  border-radius: 6px;
  padding: 12px;
  cursor: pointer;
  text-align: left;
  transition: transform 0.1s, border-color 0.1s;
}
.rbac-profile:hover {
  border-color: var(--or);
  transform: translateY(-2px);
}
.rbac-prof-name { font-weight: 700; color: var(--bleu); font-size: 13px; }
.rbac-prof-role { font-size: 12px; color: var(--gris-dark); margin: 4px 0; }

/* ExportPro grid */
.exp-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 8px;
  margin-top: 8px;
}
.exp-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
  background: var(--gris-bg);
  padding: 8px 10px;
  border-radius: 4px;
}
.exp-label { font-size: 12px; line-height: 1.3; }
.exp-actions { display: flex; gap: 4px; }
@media (max-width: 700px) {
  .exp-grid { grid-template-columns: 1fr; }
}

/* ============== V15 — CERTIFICATES LINKEDIN ============== */
.cert-pick-list {
  max-height: 300px;
  overflow-y: auto;
  margin-top: 6px;
}
.cert-pick-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
  background: var(--gris-bg);
  padding: 10px 12px;
  border-radius: 4px;
  margin-bottom: 6px;
}
.cert-share-actions {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
  margin-top: 8px;
}
.cert-preview {
  background: linear-gradient(135deg, #FFF, #FFF7E0 100%);
  border: 2px solid var(--or);
  border-radius: 8px;
  padding: 18px;
}

/* ============== S14-S15 — DIRECTION GÉNÉRALE + STRATEGIC AI ============== */
/* Masquer liens admin pour les non-admins (RBAC visuel) */
body[data-role="commercial_b2c"] .restricted-admin,
body[data-role="commercial_b2b"] .restricted-admin,
body[data-role="recouvrement"] .restricted-admin,
body[data-role="support"] .restricted-admin,
body[data-role="superviseur"] .restricted-admin {
  display: none !important;
}
.restricted-admin .badge-nav { background: var(--or); color: var(--bleu); font-size: 9px; padding: 2px 5px; border-radius: 3px; margin-left: auto; }

.dg-alerts { padding-left: 18px; margin: 6px 0; }
.dg-alerts li { margin-bottom: 6px; line-height: 1.4; font-size: 12px; }
.dg-alerts li.urgent { color: var(--rouge); font-weight: 600; }
.dg-alerts li.warn { color: #8A6D1F; }
.dg-alerts li.info { color: var(--bleu); }

.strategic-insight {
  background: var(--gris-bg);
  padding: 14px 16px;
  border-radius: 6px;
  margin-bottom: 10px;
  border-left: 4px solid var(--gris-border);
}
.strategic-insight.prio-urgent { background: var(--rouge-soft); border-left-color: var(--rouge); }
.strategic-insight.prio-high { background: #FFF3E0; border-left-color: var(--orange); }
.strategic-insight.prio-medium { background: #FFF7E0; border-left-color: var(--or); }
.strategic-insight.prio-low { background: var(--vert-soft); border-left-color: var(--vert); }

.si-header {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-bottom: 6px;
}
.si-icon { font-size: 18px; }
.si-title { font-weight: 700; color: var(--bleu); flex: 1; }
.si-badge {
  font-size: 10px;
  padding: 2px 8px;
  border-radius: 10px;
  font-weight: 700;
  letter-spacing: 0.5px;
}
.si-badge.prio-urgent { background: var(--rouge); color: white; }
.si-badge.prio-high { background: var(--orange); color: white; }
.si-badge.prio-medium { background: var(--or); color: var(--bleu); }
.si-badge.prio-low { background: var(--vert); color: white; }

.si-body { font-size: 13px; color: var(--gris-dark); margin-bottom: 6px; line-height: 1.4; }
.si-action { font-size: 12px; color: var(--bleu); padding: 8px 10px; background: rgba(255,255,255,0.6); border-radius: 4px; }

.field-label {
  font-size: 11px;
  text-transform: uppercase;
  color: var(--gris-text);
  font-weight: 700;
  letter-spacing: 0.5px;
}